4PSA VoipNow

Providing SaaS (Software as a Service) Integrated Comunications has never been easier. 4PSA VoipNow integrates high-end telephony services: intelligent call routing, billing plans, voicemail, conferencing, callback, calling cards, call queues, custom IVR's and many others. Unlike in traditional PBX systems, the user has complete control and does not have to pay for added value.

4PSA VoipNow is designed and packed for clouds and virtualization. A service provider can deploy multiple 4PSA VoipNow virtual environments on the same physical server, on each VPS the administrator having absolute control over server resources. In an enterprise environment, 4PSA VoipNow can be installed on the same physical server with the ERP system! The High Availability setup makes 4PSA VoipNow a perfect choice for mission critical applications.

The hosted Integrated Communications System (ICS - the next generation PBX system) is a new and hot business opportunity for companies that can offer a feature rich, cost effective, advanced communications solution to underserved SMB market space. This service can be offered at a fraction cost of an expensive in-house PBX system, without a considerable upfront equipment investment and can deliver many more functions than a traditional PBX. Check this 4PSA document that describes the hosted VoIP business opportunities.

Unlike a hardware PBX, difficult to upgrade and locked to the vendor's proprietary standards, 4PSA VoipNow software based solution scales better, can be upgraded in minutes and new features are constantly added. The upgrade path is fully transparent, guaranteeing the investment protection.

4PSA VoipNow runs on Linux environments (RHEL, SuSE Linux, CentOS, Fedora) on x86 and Power PC architecture based servers. Even a low end server can handle over 500 registered extensions with over 50 simultaneous calls.

The command line installer allows you to install 4PSA VoipNow on an existing machine that has installed a supported operating system. The server must have network access in order for our installer to be able to download files from the public 4PSA VoipNow repository.

The network installer can be downloaded from:

http://www.4psa.com/software/voipnowinstaller.sh

For more details about the 4PSA VoipNow installation procedure using the command line installer, check the Command Line Installer Guide.

The ISO image contains 4PSA VoipNow prepacked with the CentOS 5.1 operating system. It is the recommended installation method when the server does not have the operating system installed or when multiple servers must be deployed. The ISO image can be downloaded from:

http://download1.4psa.com/voipnow/voipnow.iso

For more details about the 4PSA VoipNow installation procedure using the ISO image, check the ISO Image Installation Guide.

The VMware Image can be deployed on VMware Player, VMware Workstation and VMware Server. Using VMware Converter it can also be deployed to VMware ESX servers. The image contains 4PSA VoipNow prepacked with the CentOS 5.2 operating system.

http://download1.4psa.com/voipnow/voipnowvmware.zip

For more details about the 4PSA VoipNow installation procedure using the VMware image, check the VMware Image Installation Guide on VMware website.

4PSA maintaines the official 4PSA VoipNow AMI on Amazon EC2. The image can be used to easily deploy 4PSA VoipNow on the Amazon cloud. For more details check this article.

4PSA VoipNow is ready for virtualized environments. The Virtuozzo templates make the deployment of 4PSA VoipNow virtual servers a one minute task. Updates can also be applied in the same way. Virtuozzo templates can be downloaded from:

http://voipnow.4psa.com/vz/

For more details on how to setup a Virtuozzo hardware node for 4PSA VoipNow hosting, check the Virtuozzo Integration Guide.

4PSA VoipNow is packed for a wide range of 32bit and 64bit Linux distributions. The product is also available in easy to install and maintain templates for Virtuozzo. 4PSA VoipNow is compatible with the following operating systems:

Service providers know that having an advanced billing engine is the gateway to success. 4PSA VoipNow implements a reseller friendly billing system, configurable on account level, postpaid and prepaid capable. The billing engine is available to provider's resellers and clients, allowing them to scale their business as well. In an enterprise environment, the billing engine is indispensable in tracking operational costs.

The 4PSA VoipNow calling card management features help providers extend their business to new areas. The calling card engine can be controlled from remote applications through the SOAP API, making automation a breeze. Calling card features are also very useful in enterprise environments, as they can dramatically reduce communication costs.

The callback features implemented by 4PSA VoipNow can be configured in many ways, making various services possible. Providers can choose to deliver the best service to their customers. They can guarantee the lowest cost and scalling the number of subscribers is straightforward. This is also a very interesting feature for businesses of all sizes.

The intelligent call queue engine comes with call center grade services and features. Call queues come with multiple distribution algorithms, supervisor call monitoring, agent priorities and over fifty detailed statistics for management. 4PSA VoipNow sustains business growth; scaling from two agents to two hundred agents is a five minutes job.

Create IVRs quickly and easily with over 15 easy to use predefined applications. The cloning features allow to easily replicate IVRs on different customer accounts, simplifying IVR reselling business. A series of visualization and debugging tools make possible the creation of large IVRs.

The easy to use provisioning system supports major SIP phone vendors and automates terminal deployment. The provider support can forget about users calling after they changed their password or other phone preferences. In enterprise environments, the configuration of 500 terminals can be performed with the press of several buttons.

Read more about the 4PSA VoipNow features.

Software Update Subscription support is free with the software purchase. The support package comes at no extra cost and offers Help Desk technical support and free software updates for 12 months. The support package can be optionally renewed after the first 12 months.

Complementary to the Software Update Subscription, the following resources are available:

4PSA offers two higher levels of support, designed for companies with special needs.